https://townsville-growth-command.base44.app/data-deletion
This Data Deletion Policy explains how users can request deletion of personal information, account information, or data submitted through Renee's Cleaning Services.
1. Requesting Data Deletion
You may request deletion of your personal information by emailing reneescleaningservices.tsv@gmail.com. Please include:
- Full name
- Email address used
- Phone number if relevant
- The website, app, form, or service you used
- Details of the data you want deleted
Subject line suggestion: Data Deletion Request - Renee's Cleaning Services
2. What Data May Be Deleted
Where applicable, we may delete or anonymise:
- Contact form submissions
- Enquiry details
- Uploaded files or images
- Account information
- App profile information
- Marketing contact details
- Messages or support requests
- Non-essential personal information stored in our systems
3. Information We May Need to Keep
Some information may need to be retained to:
- Comply with legal or regulatory obligations
- Resolve disputes or enforce agreements
- Maintain financial or transactional records as required by Australian law
- Complete any in-progress service or booking
4. Response Timeframe
We will acknowledge your request within 5 business days and action it within 30 days, unless legal obligations require otherwise.
5. Third-Party Data
If your data has been shared with third-party service providers, we will take reasonable steps to request deletion from those providers where possible.
6. Contact
For data deletion requests or questions about this policy, contact us at reneescleaningservices.tsv@gmail.com.